By making a booking—whether pending or confirmed—you agree to the following terms and conditions. Payment of a deposit or in full constitutes acceptance of these terms.

Dog Health & Welfare

  • It is the responsibility of the owner to ensure their dog is fit, healthy, and able to participate in training sessions.

  • All dogs must be fully vaccinated and free from any infectious diseases. If you’re unsure of your dog’s health, please consult your vet before attending.

  • Dogs must be treated regularly for internal and external parasites.

  • Dogs that are unwell, or have been in contact with dogs carrying contagious illnesses, must not attend training.

  • Bitches in season are not permitted to attend classes.

Safety & Liability

  • Owners are fully responsible for their dog’s behaviour and welfare during all sessions.

  • Pet insurance is strongly recommended. Any veterinary costs incurred are the responsibility of the owner, regardless of how they arise.

  • Let’s Go Mantrailing accepts no responsibility for loss, injury, or illness to dogs while attending sessions.

  • All dogs must remain on lead at all times unless directed otherwise by an instructor.

  • Only flat collars and/or harnesses are permitted—retractable (flexi) leads are not allowed.

Training Approach

  • Let’s Go Mantrailing adheres strictly to the ethical guidelines set out by the Institute of Modern Dog Trainers.

  • Aversive equipment or techniques (e.g., prong collars, intimidation, or punishment-based methods) are not allowed and may result in immediate removal from a session without refund.

  • We use reward-based training and encourage owners to bring high-value treats and toys for motivation and reinforcement.

Children

  • Children are welcome to attend but must be supervised by an adult at all times.

  • Children should not interact with any dogs except their own.

Vehicles & Venue

  • Let’s Go Mantrailing is not liable for any loss or damage to personal belongings or vehicles.

  • Please avoid leaving valuables in your car, and never leave dogs unattended in a vehicle.

  • Sessions may be held outdoors—please wear appropriate footwear and clothing as the terrain may be uneven or slippery.

Behavioural Concerns

  • If your dog has behavioural issues, particularly aggression or reactivity, please speak with us before booking.

  • Dogs with known behavioural challenges must not be booked into group classes unless agreed upon in advance. Failure to disclose behavioural concerns may result in exclusion from class without refund.

  • We are happy to suggest suitable alternative training options where appropriate.

Owner Responsibility

  • Handlers are responsible for the actions of their dogs at all times.

  • It is advised to have liability insurance in the event of injury or damage caused by your dog to a person, another dog, or property.


Booking & Payment

  • Full payment is required at the time of booking to secure your place.


Cancellations

  • Courses run on consecutive weeks from your start date unless changed by the trainer.

  • Missed sessions are non-refundable and cannot be rescheduled.

  • Cancellations must be made at least 14 days in advance of your course start date or individual mantrailing session to receive a refund.

  • Cancellations made with less than 14 days’ notice are non-refundable.


Postponement of Sessions

  • If a session must be cancelled due to extreme weather or circumstances beyond our control, it will be rescheduled at a later date.


Photography & Media Consent

  • By agreeing to these terms, you grant Let’s Go Mantrailing permission to use photos and videos of you and/or your dog in marketing materials, including on social media and our website.

  • If you do not wish to be included in photos or videos, please inform us at the time of booking.